Online appointment booking for salons, clinics and service businesses in Sri Lanka
Phone calls during a haircut, WhatsApp messages at midnight and double bookings cost service businesses time and customers. Online booking lets people pick a free time themselves, any time of day, while you keep full control.
Who it is for
Salons and barbers, beauty and nail studios, spas, clinics and channelling centres, dental surgeries, physiotherapists, gyms and fitness classes, tutors, photographers, car service centres and home services like plumbers and cleaners.
How online booking works
- You set your services, how long each one takes and the price (optional).
- Available times follow your opening hours, notice time and how many people you can take at once.
- The customer taps your NFC card or opens your page, picks a date and time, and confirms with their email.
- You get the booking instantly. The customer gets a confirmation and can add it to their calendar.
Features that save you time
- No double bookings. A time disappears once it is full.
- Seats or chairs at the same time for restaurants, classes and salons with several staff.
- Daily numbers from 01. Great for clinics that work like a queue: each day starts again at No. 01.
- Optional date and time. Let customers send a request and you call to set the time.
- Home visit address for plumbers, cleaners and mobile salons.
- Closed days for holidays, Poya days and leave.
- Reminders so fewer people forget their appointment.
Tips to get more bookings
- Put the “Book now” button at the top of your page and on your Instagram and Facebook.
- Keep a card at the counter so customers book their next visit before they leave.
- Keep services short and clear: name, minutes and price.
- Reply to WhatsApp questions with your booking link.
What it costs
Appointments are included in OneTap Business (Rs. 5,990 with the first 12 months), or you can add Appointments to any page for Rs. 490 a month.
Running a guest house? See direct room bookings without commission.
Make your business page in minutes. Add the card, menu, orders or bookings when you are ready.
Questions people ask
Can customers book without choosing a time?
Yes. You can make the date and time optional. Customers send a request and you call them to set the time.
Can bookings be numbered from 01 every day like a queue?
Yes. Switch on daily numbers and each day starts again at No. 01, which works well for clinics and dispensaries.
Can I stop bookings on holidays and Poya days?
Yes. Add closed days and days off, and customers cannot book those dates.
Do I have to confirm every booking?
You choose. Bookings can be confirmed automatically or wait for you to accept them.